Contact MyEasyCV
Have a question about your CV, an account, a payment or a feature? Write to us — a real person reads every message.
Please include the email address of your MyEasyCV account
· MyEasyCV
How it works
- 1
Check the FAQ
Downloads, payments, refunds, languages and editing are covered on the FAQ page.
- 2
Write to support@myeasycv.com
Describe the problem, add the email of your account and, if possible, a screenshot.
- 3
Receive an answer by email
Replies go to the address you wrote from; for billing questions include the payment date.
Why MyEasyCV
Support
Account access, CV generation issues, download problems, plan changes.
Billing and refunds
Payment questions and refund requests under the Terms of Service — include the payment email and date.
Privacy and data
Requests to export or delete your data are handled by email — see the Privacy Policy.
Partnerships and press
Universities, career centres, HR platforms and media — write with a short description of your idea.
Plans
Free Start: 1 CV generation with full preview, no card required. One-Time Package: $2.99, pay once — 2 CV generations, AI edits, unlimited PDF downloads. Pro Plan: monthly subscription — 20 CVs per month. Prices are shown in your local currency on the pricing section.
Frequently asked questions
How quickly do you reply?
We answer by email as soon as possible; access and billing issues are handled first.
Do you offer phone support?
Support is provided by email so that we can look at your account and CV history while answering.
Can I request a refund?
Refund conditions are described in the Terms of Service. Send the payment date and the account email to support@myeasycv.com.
Where are you based?
The MyEasyCV team works from Baku, Azerbaijan, and serves users worldwide.
We read every message.
Write to support@myeasycv.com — or start your CV right away.