Privacy Policy

Introduction

MyEasyCV operates under the brand of EasyKT.

Welcome to MyEasyCV (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myeasycv.com and use our CV creation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create a CV using our service
• Make a purchase
• Contact us with inquiries

This information may include:

• Account Information: Name, email address, password
• CV Content: Professional history, education, skills, contact details, and any other information you include in your CV
• Payment Information: Payment details are processed securely through our payment processor (Lemon Squeezy). We do not store your full credit card information on our servers.
• Profile Photo: If you choose to upload a photo for your CV

Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our CV creation service
• Process your transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Improve and personalize your experience
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraud

Data Storage and Security

Your CV data and personal information are stored securely on our servers. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information and CV data for as long as your account is active or as needed to provide you services. You can delete your CVs from your dashboard at any time. If you wish to delete your account entirely, please contact us at support@myeasycv.com.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our website and conducting our business (e.g., payment processing, hosting)
• Analytics and advertising providers: Google, Microsoft and Meta, as described in Cookies, analytics and advertising
• Legal Requirements: If required by law or in response to valid legal requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability
• Withdraw consent at any time

Cookies, analytics and advertising

We use cookies and similar technologies (small files or browser storage on your device) for the purposes below.

Necessary

Required for the website to work and always active: keeping you signed in, security and spam protection (Google reCAPTCHA), payments (our payment processor Lemon Squeezy), remembering your language and remembering your cookie choice (cookie mecv_consent, kept for 6 months). We also use our own first-party cookies to understand which pages and campaigns lead to sign-ups and purchases; this information stays on our own servers and is not shared with third parties, except for the Google Ads conversion reports described under Marketing.

Analytics

• Google Analytics 4 (Google Ireland Limited / Google LLC) — statistics about how visitors use the website: pages viewed, approximate location, device and browser. We use Google Consent Mode.
• Microsoft Clarity (Microsoft Corporation) — heatmaps and session recordings that show how pages are used (for example clicks and scrolling), so we can find and fix usability problems.

Marketing

• Meta Pixel (Meta Platforms Ireland Limited / Meta Platforms, Inc.) — measures the results of our ads on Facebook and Instagram and lets us show our ads to people who visited our website. It records page views and actions such as creating an account, creating your first CV, viewing the paywall, starting a checkout and completing a purchase.
• Meta Conversions API — our server sends these same events directly to Meta so that they can be measured reliably. The events contain your email address and account ID in hashed form (SHA-256, so the readable address is not sent), your IP address, your browser’s user agent and Meta’s cookie identifiers (_fbp, _fbc).
• Meta Custom Audiences — we may upload hashed email addresses of registered users to Meta to show our ads to existing users or to exclude them from ads. According to Meta’s terms, hashed data is used only for matching and is deleted after the matching process.
• Google Ads (Google Ireland Limited / Google LLC) — measures the results of our ads on Google. When you arrive by clicking one of our Google ads, the link contains a click identifier (gclid, gbraid or wbraid), which we store with your visit. Our server then reports to Google Ads when that visit leads to steps such as creating an account, creating your first CV, viewing the paywall or completing a purchase (with the purchase amount). These reports contain the click identifier (when we have one), the time of the step, an internal reference number and — only when marketing is allowed for you (in the EU/EEA, the United Kingdom and Switzerland only with your consent; elsewhere unless you turn marketing off, see below) — your email address in hashed form (SHA-256, so the readable address is not sent). Google uses the hashed address only to match the report to a click on one of our ads (enhanced conversions for leads); if we do not have the click identifier, the report contains the hashed address instead. The reports never contain your name. We also import sign-up and purchase events from Google Analytics into Google Ads for the same purpose.

Your choice and how to change it

Visitors from the European Union / European Economic Area, the United Kingdom and Switzerland (and visitors whose location we cannot determine) see a cookie banner. For them, analytics and marketing tools are loaded only after they accept them; you can accept all, reject all or choose per category. Server-side events (Meta Conversions API and Google Ads conversion reports, including the hashed email address) and Custom Audiences follow the same choice. Outside these regions, analytics and marketing tools are active by default, and you can turn them off at any time.

You can change or withdraw your choice at any time with the Cookie settings link at the bottom of every page. Withdrawing consent does not affect processing that took place before it. When you make a choice, we store it in the cookie mentioned above and, if you are signed in or create an account, also in your account (your choice, its date and your country), so that our server follows it. You can also delete cookies in your browser settings.

Google, Microsoft and Meta may process data in the United States and other countries. These providers state that they rely on safeguards such as the EU–US Data Privacy Framework and the European Commission’s Standard Contractual Clauses.

Children’s Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@myeasycv.com